Welcome to PartBay

Last updated: May 10, 2026

Overview

PartBay is an AI platform that simplifies, automates, and centralizes parts procurement for body shops. As soon as you export your estimate, it shows up in PartBay and from there, PartBay handles the rest of the parts procurement workflow on your behalf.

How PartBay Fits Into Your Workflow

PartBay is designed to operate within the marketplaces and software platforms your shop already uses. You don't need to switch tools or change how you write estimates. Once an estimate is exported, PartBay takes over and executes the parts procurement tasks your team would normally do manually.

That includes:

  • Quoting parts across your existing marketplaces

  • Reviewing part options and comparing prices

  • Making selections based on your shop's configured preferences

  • Placing the order

  • Tracking order statuses (confirmations, rejections, etc)

  • Returning and cancelling parts

  • Invoicing POs

  • And more!

What PartBay Considers When Selecting Parts

Every selection PartBay makes is informed by the context your organization has configured. The engine weighs multiple inputs at once to arrive at the best decision for each part:

  • Vendor preferences — required, super preferred, preferred, and avoid lists

  • DRP part guidelines — including allowed and disallowed part types per program

  • Part type preferences — OEM, A/M, LKQ rules

  • Part gross margin expectations — overall and brand-specific thresholds

  • Delivery timelines — on-site vs. pre-order tolerances

  • Estimate and on-site information — repair status, vehicle context, location

The goal is to make the best purchasing decision possible based on the parameters you've already defined — so the platform's behavior reflects how your shop actually wants to buy parts.

The New SOP for Parts Ordering

PartBay automates 90%+ of parts purchasing decisions, which collapses a multi-step manual workflow into three steps:

  1. Export EMS to PartBay

  2. Request parts — choose your options (auto-order, quotes only, etc.)

  3. Review flags — your team only spends time on the parts that need human attention: parts not quoted, flagged selections, and other small edge cases

Everything else moves automatically.

Why Shops Love PartBay

PartBay gives shops three things that are hard to get from a manual process:

  • Operational control — better margins, faster cycle time, and fewer missed opportunities on every order

  • Operational governance — consistent enforcement of SOPs, DRP guidelines, and vendor agreements across every location

  • Operational efficiency — your team's time gets refocused on exceptions and reporting instead of routine ordering

The end result is a single platform where every procurement decision is made consistently, recorded, and reviewable — saving time and giving your organization a clearer picture of how parts are actually being purchased.